Monthly Archive for: ‘April, 2018’


Furla buys back Australian business on soaring luxury sales

Luxury Retail Group (LRG) claims premium handbag-maker Furla’s decision to buy back its local stores is a vote of confidence in Australia’s rapidly expanding luxury retail sector. Furla Group sells its exclusive, Italian accessories through a network of 15 stores in Australia and the region’s sales have grown to represent 5 per cent of the brands’ annual, global revenue in …

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Why underinvestment is hurting Australian retail

Investment in space stimulates society, it stimulates it economically, it stimulates it intellectually, and it gives us all passion – Bill Nye Walk into any regional shopping centre or high street and you will see that some of Australian mid-market speciality retail is in a malaise. These retailers are faced by increased competition, a technology-using customer who is more promiscuous …

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Retail Basics Are So Yesterday

There are definitely times where I am listening to the radio, and I think, ‘That would be awesome. I would love to sing that.’ It’s this weird karaoke fantasy that I might someday get to live out on the big screen – Skylar Astin Current Australian online retail sales are at circa $2.5bn and while growing at 15 per cent …

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Big W deemed ‘work in progress’ by Woolworths Group CEO

A RETAIL expert says Woolies’ supermarket war with Coles and its failing Masters stores is the root of its spectacular Big W’s fall in fortunes. Woolworths Group chief executive Brad Banducci admitted this week it could take years for the company to turn around Big W’s fortunes. His comments come after new figures show Big W’s sales have dropped by …

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Bricks and mortar is the heart and soul

“Customer experience is the next competitive battleground.  It’s where businesses are won or lost.”  –Tom Knighton Ever wonder why we still do what we have always done for the same or similar result? More important now than ever before, with the determined and continued growth of online retail and the entrance of new and foreign competitors, the answer to this …

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Longer boats are arriving and who manned the light house?

Longer boats are coming to win us  They’re coming to win us, they’re coming to win us  Longer boats are coming to win us  Hold on to the shore, they’ll be taking the key from the door.  -Yusuf Islam, also known as Cat Stevens Australian retail was previously, as a representation of Australian commerce, an island economy – somewhat protected, …

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Building award-winning retail

Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow. -William Pollard Today, I am pleased to announce the launch of Retail Innovations 12, a publication containing case studies of the very best in futuristic and innovative retailing from across the globe. Congratulations to this year’s …

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Amazon – it’s a Prime affair

“Our society distributes itself into barbarians, philistines and populace; and America is just ourselves with the barbarians quite left out, and the populace nearly.” Matthew Arnold Isn’t it remarkable that pending retail IPOs from businesses such as Officeworks could have their multiples “downgraded” on the basis of a new competitor? This is real barbarians at the gate stuff, that this …

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The State of Play in Digital Retail Today

It has been a pretty challenging period recently for many of our nation’s retail CEOs, with consumer spending weathering through some tougher times. And yet the speed of change in consumer behaviour continues to accelerate with demands for more mobility of retail offer, construction of retail “ecosystems” and increasing returns on trading. Capital is increasing and whilst there are many opportunities there …

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Building the right Growth Model

Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different. Michael Porter It’s no secret that consumers are armed, promiscuous (largely) and well-informed – increasingly favouring quality of offer over the size of a brand. Being relevant, customised, mobile and quick. In all facets of a retailer’s relationship, the experience provided to and with a customer has achieved greater priority …

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