Monthly Archive for: ‘April, 2020’

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How to predict your customers needs post Covid-19?

Anastasia Lloyd-Wallis “The best way to predict your future is to create it.” ― Abraham Lincoln With so many retailers now in shutdown, some may wonder why it is so important to stay connected with your customers during this time. When our doors are closed what is the point of still speaking to our customers? As we now approach over …

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Australian consumer sentiment during COVID-19 and its implications for retailers and brands

Anastasia Lloyd-Wallis “It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity…” – Charles Dickens Understanding customer profiles, their drivers and sentiment during times of dramatic change is of vital importance for all retailers …

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Virtual Business Fitness™ Programs

Retail Doctor Group’s suite of virtual programs has been developed in order to help you be the best retailer you can be in this changing environment. After many years consulting and advising on best practice retailing both domestically and internationally, we have taken many of our proven programs and products and evolved them into a bespoke RDG virtual retail series …

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Crossing the retail bridge to the new world

Peter Sheppard As the unprecedented effects of the Covid-19 pandemic rapidly emerge, there are some things that we know will be relevant going forward. The following characteristics of retailers, if applied, will enhance the likelihood of getting ‘across the bridge’ and emerging on the other side into a vastly changed world, fit and ready to thrive. If you are not …

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State of the Nation – CEO Summit

Retail Doctor Group are conducting CEO online summits with leading experts in the retail industry in response to the Global COVID-19 crisis. A roundtable of CEOs and senior retail leaders communicate and discuss pressing issues during this tough time. Spaces are limited to ensure open and proactive conversations can be held. Register your details below and we will send a …

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State of the Nation – First Edition

On the 1st April 2020 we conducted the first CEO “STATE of The NATION” online summit with leading experts in the retail industry in response to the Global COVID-19 crisis. A roundtable of CEO’s and senior retail leaders communicated and discussed pressing issues during this COVID-19 crisis including: Global retail overview Brian Walker – CEO – Retail Doctor Group National retail overview Russell Zimmerman – Executive …

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