By Retail Doctor Group, in association with Pureprofile A recent report by the Retail Doctor Group (RDG) reveals that a staggering 86% of Australian retailers consider customer experience a top priority, with 54% actively investing in customer journey mapping...
Consumer limbic profiling is an advanced form of consumer analysis that maps customer preferences and behaviors – consumer neuroscience – by exploring their subconscious motivations and emotional drivers. By 2030, limbic profiling is expected to become a...
Finding stability amidst economic uncertainties is a significant achievement for Australian retailers. The latest data from the Australian Bureau of Statistics reveals a promising narrative of retail resilience, with turnover rising by 0.2 per cent in February 2025,...
The future of technology in retail is not just about operational efficiency – it is about enhancing customer experiences, building loyalty, and ensuring long-term success. For Australian retailers, understanding these transformative forces is crucial to staying...
What We Do WITH DECADES OF EXPERIENCE Insights Consumer InsightsMystery Shopping – Customer ConnectionDigital RoadmapMarket Insights and Global best practice Business Insights We leverage the latest research on human decision-making to create an actionable competitive...
