Blog
2024 Consumer & Retailer Sentiment: Challenges & Opportunities
In the ever-evolving landscape of Australian retail, staying ahead of the curve is not just an advantage - it's a necessity. Our latest whitepaper sheds light on the current state of the industry, offering valuable insights for retailers and CEOs looking to navigate...
The Future of Retail Training: Micro Modules for Maximum Impact
In today's fast-paced retail landscape, Australian businesses are constantly seeking ways to stay ahead of the curve. One critical area that often presents challenges is employee training, particularly when it comes to demonstrating return on investment (ROI) and...
Effective Discrimination and Harassment Compliance Training for Australian Retail Staff
Retail CEOs in Australia play a pivotal role in shaping the future of the retail industry and its sub-sectors. One of the most crucial aspects of this responsibility is ensuring that workplaces are safe, respectful, and equitable for all employees. Recent legislative...
Workplace Health and Safety Compliance in Australian Retail Environments
In the fast-paced world of Australian retail, the importance of workplace health and safety cannot be overstated. Is your team Fit for Christmas yet? As we navigate the complexities of modern retail environments, from bustling department stores to intimate boutiques,...
1-Hour Retail Compliance Training for Christmas Casual Staff
The holiday season is a crucial period for retailers in Australia, often requiring the hiring of additional casual staff to manage increased customer demand. However, with this influx of temporary workers comes the need for comprehensive retail compliance training....
Overview of Global & Australian Retail Economic Performance & Future into 25/26
by Retail Doctor Group (Staff Writer) The retail landscape in Australia has faced numerous challenges in the 2023-2024 financial year, but the outlook for 2024-2025 appears more promising, according to Craig Woolford, Senior Research Analyst with MST Marquis. In a...
Is Your Team Fit for Christmas Yet?
Though Christmas is a traditional thing held near the very end of the year, in retail, preparations for it start mid-year already because it's such a busy shopping time of year. Amidst all the prep, one often-overlooked strategy is upskilling your staff. There are a...
High-Performance Retail in Challenging Times: How the Speed of Fulfilment Drives Customer Loyalty and Spend
The modern consumer demands convenience, and speed is at the heart of this expectation. When customers make a purchase, they want their products quickly, and any delay can lead to dissatisfaction and potential loss of future business. In an era where customer...
High-Performance Retail in Challenging Times: The 80/20 CEO Opportunity in Australian In-Store CX Experiences
It's time to put the customer experience at the heart of your retail strategy and unlock the full potential of your business. Retail Doctor Group's latest research reveals a concerning trend in Australian retail: just 20% of CEOs prioritise the in-store customer...