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The Retail Doctor Academy delivers strategic retail skills training that reshapes how Australian retailers compete and succeed. We've established ourselves as the premier provider of comprehensive professional retail training, forging partnerships with industry...

When Chatime aimed to expand beyond their core market, increasing their customer database from 50,000 to 250,000 members, they discovered that understanding consumer behaviour requires more than traditional market research. . OTIS Eyewear's journey paralleled this...

The short answer is no, an algorithm cannot fully replace human decision-making in retail, but it's also a little more complicated than this gut-feel answer.   As 2025 approaches, Australian retailers face a pivotal moment in their digital transformation journey....

The retail media landscape in Australia is undergoing a remarkable transformation. At Retail Doctor Group, our research and industry expertise indicate that retail media networks (RMNs) are poised to generate more than $3 billion in revenue by 2028, representing a...

If you've been listening to our Future of Retail podcast series, you'll know that the Australian retail landscape stands at a pivotal moment, with unprecedented shifts in technology, increased demands changing consumer behaviours, and market dynamics that are...

Customer loyalty in Australian retail has evolved far beyond the traditional notion of repeat purchases. As consumer behaviour continues to shift and digital transformation accelerates, retailers must reimagine their approach to building and maintaining customer...

In a fascinating discussion between retail expert Brian Walker and futurist, technological economist, and co-founder of Macro3D, Steve Sammartino, the evolving landscape of retail emerges as a complex interplay between economic forces, AI, robotics, and the human...

Modern retailers face unprecedented challenges like tight financial markets and evolving consumer behaviours. As businesses continue to navigate these turbulent times, Retail Doctor Group (RDG) stands out as the premier strategic partner for those seeking to enhance...

The future of retail success lies not in what your customers do, but in why they do it. By 2030, traditional consumer profiling will be superseded by an approach that delves deep into the emotional and psychological drivers of purchasing decisions. This revolutionary...