Blog

In our second part of the ‘The Future of Retail | The death of the iPhone’ series, let’s take a look at how retailers can adapt their businesses to the changing trends in technology.

With the ongoing advancement of technology, leading tech companies are making significant investments in devices and capabilities to enable global access to the Metaverse. We raise the question, will the iPhone stay in our lives in the future? In this first of two-part blog series, we list the trends in today’s leading technologies and how they will affect the structure of retail operations and consumer shopping patterns.

In this second blog article, I deep dive into how personality profiling will help you build a profitable loyalty program that will have your customers choose you first and foremost every time.

By Anastasia Lloyd-Wallis Chief Operating Officer and Head of Consumer Insights, Retail Doctor Group How customer loyalty has changed We really have seen a shift in the focus of loyalty. Customers are now wanting to create an emotional connection with brands. They’re...

As inflation continues to bring uncertainty, what can retailers do to withstand and mitigate the loss of profits caused by inflation when consumer confidence wanes? Read our blog to find out more.

In our third article on the Future of Retail Trends series, we unpack the last three emerging trends that are set to impact the retail industry globally. Check out what retailers are currently doing with these trends, our tips on how to differentiate yourself and the key questions you need to ask yourself to embrace these trends.

In this second blog of our Future of Retail Trends series, we unpack the next 5 retail trends that are set to impact both the Australian retail industry and globally. Check out sample case studies and our tips on how you can differentiate with these trends.

Retailers have and are facing a lot of challenges including inflation, supply chain issues and volatile consumer confidence. We ask what’s ahead for the Australian retail industry in 2023 and beyond? In this first of a three part blog series, we break down the trends we’re predicting retailers will need to consider to drive their business forward and how to manage changing consumer behaviour.

In this second part of the series, we look at how customers have changed (especially since the pandemic) and how you keep these customers brand loyal. Read how we’ve helped Barbecues Galore with building brand loyalty with millennials.