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The future for the “satisfied” CEO

The future for the “satisfied” CEO

By Brian Walker CEO & Founder, Retail Doctor Group “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask for once I know the proper question, I could solve the problem...

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The Shop Without Sales

The Shop Without Sales

By Joshua Strutt Strategy Analyst, Retail Doctor Group The secret to a focused, motivated and goal orientated retailer is generally not found in the shop. Seem strange or even impractical? From our experience the start of assessing whether a shop team is sales focused...

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Channel to Market, or Market to Brand

Channel to Market, or Market to Brand

By Brian Walker CEO & Founder, Retail Doctor Group "We know that freedom has many dimensions. It is the right of the man who tills the land to own the land; the right of the workers to join together to seek better conditions of labour; the right of businessmen to...

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The Return on Apathy Employed

The Return on Apathy Employed

By Brian Walker CEO & Founder, Retail Doctor Group “Willpower is the key to success. Successful people strive no matter what they feel by applying their will to overcome apathy, doubt or fear.” - Dan Millman  Have you ever wondered why some businesses are doing so...

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Navigating the Future of Retail | Webinar

The retail landscape has changed significantly over the past 12 months, leaving many wondering what is next. The trends that are leading rapid retail transformation are only just beginning. What are the key changes and what more is to be expected in the coming months?...

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The emotional customer journey

The emotional customer journey

By Joshua Strutt Strategy Analyst, Retail Doctor Group The ultimate goal for retailers is to understand what goes on in the mind of a consumer, however the truth is, to win the retail customer you have to win their mind and their heart in order to transform them from...

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Who is your “Average” consumer?

Who is your “Average” consumer?

By Anastasia Lloyd-Wallis Head of Insights, Retail Doctor Group How would you feel if someone described you as ‘average’?  There’s something about that word that doesn’t make you feel special, does it?  In fact, it makes you feel like you’re blending in with the...

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