Blog
2022 Consumer Trends: What should retailers expect (Part 1)?
By Anastasia Lloyd-Wallis COO, Retail Doctor Group As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry...
Fluid Retail™ (Part 2): The Future of Organisation – Workplace in 2030
By Brian Walker CEO, Retail Doctor Group Prediction is very difficult, especially if it's about the future. Niels Bohr What will be the future job skills required in 2030 in the world of AI/Metaverse/Predictive Data Modelling? If you’re thinking retail head office or...
The “Human” Brand – It’s time to rethink your branding
By Anastasia Lloyd-Wallis Head of Insights, Retail Doctor Group The journey to creating a human brand that truly resonates, builds trust and inspires loyalty. From the human’s brain to the human brand We want to take you on a journey that involves your brand and the...
If it’s not scalable, it’s not saleable – What is a “fit” business?
By Brian Walker CEO of Retail Doctor Group We have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won't mean much if we don't do a great job with the basics of our business. Gerard...
Demographics is dead – Here comes Personality Profiling!
By Anastasia Lloyd-Wallis and Brian Walker Head of Insights and CEO of Retail Doctor Group You can't please everyone, and trying to is the kiss of death. I don't care about demographics. When I do, I'll know that it's time to quit. - Chris Angel Australia’s retail...
Are you ready to reopen your business?
By Peter Sheppard Senior Deployment Consultant, Retail Doctor Group As we approach the end of a long road of lockdowns, as consumers and business owners, we are getting excited about the road to the new normal, starting on Monday 11/11 and progressively accelerating...
Fluid Retail™: Part 1
The future is fluid. Each act, each decision, and each development creates new possibilities and eliminates others. The future is ours to direct. Jacque Fresco Retail is evolving into a fast and more convergent yet divergent confluence of branded integrated existence....
How effective are your salespeople? Tips to improve the efficiency of your workforce
By Josh Strutt Deployment Consultant, Retail Doctor Group The noble art of retail selling is an area that is surprisingly often overlooked. Fiction: Anyone can sell. Many retailers believe that every trained salesperson can engage the customer in a non-business...
Adaptation vs. Innovation: Which is which?
Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable. William Pollard What is the difference between innovation and adaptation to the new...