Podcasts

Future of Consumers

Future of Consumers

Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. Follow our socials so you know when a new episode is released: LinkedInTwitter.

If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!

Latest episode

Embracing Customer Loyalty

Date
Friday 3rd March 2023
Duration
19 mins
Episode
5
Guest

In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through:

  • Understanding just what loyalty means to customers, and
  • How you can build that loyalty with your tribe.
We hope you enjoy this session! And if you did, have a read of Anastasia’s blog articles on customer loyalty:
Future of Retail

Future of Retail

Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.

For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.

Latest episode

AI's Future: Hype or Humanity?

Date
Monday 25th March 2024
Duration
23 mins
Episode
40
Guest

Howard Saunders – The Retail Futurist and Speaker

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers:

  • The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential.
  • A comprehensive analysis of dystopian versus utopian views on AI, and its broader implications for humanity and the retail sector.
  • The enduring significance of human connection in an increasingly digital world, and how AI can enhance rather than replace these fundamental interactions.
  • Insightful perspectives on the future of work, the creative possibilities unleashed by AI, and the transformation of consumer experiences in retail.

We hope you enjoy this session!

Inspiring Retail Leaders Finalists

Inspiring Retail Leaders Finalists

The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.

For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.

Latest episode

A Conversation with Shane Lenton

Date
Tuesday 17th October 2023
Duration
15 mins
Episode
5
Guest

Shane Lenton, Co-Founder and CEO of The Wishlist Company

We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist.

State of the Nation

State of the Nation

This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.

With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!

Latest episode

23rd State of the Nation: Growing Great Customer Loyalty Through Emotional Connection

Date
Thursday 1st June 2023
Duration
1 hour 32 mins
Episode
23
Guest

Briony Kennedy (Founder & CEO, Adorn Cosmetics), Anthony Grice (CEO, Clark Rubber), Adam Posner (Founder & CEO, The Point of Loyalty).

How do you build a profitable loyalty program through emotional connection? We debunk myths on what a real loyalty program is, why it’s not as simple as discounting and how to build true customer loyalty that will have your customers choose you first and foremost every time (even if your prices are not the lowest). We hope you find this insightful and take away a couple good strategies you can personally implement in your business?