Future of Consumers
Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. Follow our socials so you know when a new episode is released: LinkedIn, Twitter.
If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!
Embracing Customer Loyalty
In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through:
- Understanding just what loyalty means to customers, and
- How you can build that loyalty with your tribe.
Future of Retail
Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.
The Next Era of Retail
Jaime Cairns – Chief Strategy Officer of Fluent Commerce
We are delighted to bring you this session in which, Retail Doctor Group CEO Brian Walker is joined by Jaime Cairns, Chief Strategy Officer at Fluent Commerce. In this session we discuss:
- The nature of data in retail – How will retailers of the future cultivate data that is meaningful?
- The future retail experience for customers
- Time as a currency
We hope you enjoy this session!
Inspiring Retail Leaders Finalists
The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.
A Conversation with Shane Lenton
Shane Lenton, Co-Founder and CEO of The Wishlist Company
We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist.
State of the Nation
This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.
With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!
23rd State of the Nation: Growing Great Customer Loyalty Through Emotional Connection
Briony Kennedy (Founder & CEO, Adorn Cosmetics), Anthony Grice (CEO, Clark Rubber), Adam Posner (Founder & CEO, The Point of Loyalty).
How do you build a profitable loyalty program through emotional connection? We debunk myths on what a real loyalty program is, why it’s not as simple as discounting and how to build true customer loyalty that will have your customers choose you first and foremost every time (even if your prices are not the lowest). We hope you find this insightful and take away a couple good strategies you can personally implement in your business?