In the fast-paced world of Australian retail, the importance of workplace health and safety cannot be overstated. Is your team Fit for Christmas yet? As we navigate the complexities of modern retail environments, from bustling department stores to intimate boutiques,...
The holiday season is a crucial period for retailers in Australia, often requiring the hiring of additional casual staff to manage increased customer demand. However, with this influx of temporary workers comes the need for comprehensive retail compliance training....
Though Christmas is a traditional thing held near the very end of the year, in retail, preparations for it start mid-year already because it’s such a busy shopping time of year. Amidst all the prep, one often-overlooked strategy is upskilling your staff. There...
The modern consumer demands convenience, and speed is at the heart of this expectation. When customers make a purchase, they want their products quickly, and any delay can lead to dissatisfaction and potential loss of future business. In an era where customer...
It’s time to put the customer experience at the heart of your retail strategy and unlock the full potential of your business. Retail Doctor Group’s latest research reveals a concerning trend in Australian retail: just 20% of CEOs prioritise the in-store...