Showcasing the Best in Australian Retail

Retail Doctor Group is proudly showcasing the most innovative examples of best practice Australian retail in our Retail Innovators Whitepaper. We showcase noteworthy retailers, large or small, who are outstanding in their approach to innovation and out-of-the-box thinking in the following categories:

  1. Customer Experience
    Customer centricity is at the heart of the retailer’s offer, culture, positioning and deployment
  2. Research & Strategic Focus
    The retailer utilises timely and relevant market, global and internal insights to shape a clearly differentiated strategy
  3. Omnichannel Excellence
    The retailer boasts a seamlessly integrated omnichannel retail execution that is innovative and adaptive
  4. Social Cause
    The retailer embraces a strong social utility in mission, deployment and people leadership
  5. Inspiring Retail Leader (person)
    Retail leaders who continuously make a memorable contribution to their retail brand, their team, or Australian retail as a whole

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If you have any queries, particularly related to retail strategy in Australia,  please contact or call +61294602882.