After a long period of lockdown, consumers have come out of Covid-19 with different shopping behaviours and expectations for brands. Retail Doctor Group’s Insights Division has tracked consumer and retailer sentiment through 4 waves of data to gather the latest consumer insights and retail trends. The aim is to identify the gap in retailers’ actions and what consumers really want.
This white paper provides you with:
- The change in economic confidence and consumer journey post-pandemic
- Key patterns in omnichannel experience, social media use, etc. that reveal which touchpoints retailers should capitalise on
- How best to meet the new expectations and maximise business performance in 2022
Download our White paper NOW! Let consumer insights empower you to become a leading brand in this new era of retail.