A series of unprecedented headwinds have made the retail market more challenging than ever for retailers and their suppliers; inflationary pressure, supply chain issues, volatile consumer confidence, legacy network issues to build out omnichannel, the ever-changing consumer behaviours and fast emerging technologies such as AI and the Metaverse.
Despite the challenges facing the sector, the future remains exciting. With the advent of new technologies, the shopping experience is becoming more immersive, new consumer behaviour drives business model innovation.
In future, retailers will need to take a step forward to define the future shopping experience, retailers will need to capitalise on emerging consumer behaviour through change, innovation, technology and dynamic business models.
Lets take a look at what’s ahead for the retail industry in 2030 and beyond. Download the whitepaper now
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