Blog

By Retail Doctor Group, in association with Ebeltoft Group The retail industry is on the cusp of a technology-driven revolution. 2024 and beyond will see retailers integrating immersive technologies like augmented reality (AR) and virtual reality (VR) to create...

By Retail Doctor Group, in association with Ebeltoft Group The pandemic wasn't just a health crisis; it was a retail revolution. For 35% of retailers it was business as usual, with very little effort required to meet the sudden uprising. For others, the demands placed...

By Retail Doctor Group, in association with Ebeltoft Group Loyalty is not a metric you can measure; it's a feeling. It's the warmth of recognition, of coming home, that fills you when you step into your favourite store. It’s the anticipation of “What am I going to...

By Retail Doctor Group, in association with Ebeltoft Group Like them or hate them, Amazon has always known what it was doing when it came to personalised shopping experiences. 35% of Amazon’s revenue is generated by sales that originated from personalised offerings...

By Retail Doctor Group, in association with Ebeltoft Group Australian Retail Predictions for 2024 and Beyond The Retail Doctor Group produces not only our trends in retail, but our predictions for the next 12 months, 3 years and 5 years in a yearly report. These...

By Retail Doctor Group, in association with Ebeltoft Group Australian Retail Predictions for 2024 and Beyond The Retail Doctor Group produces not only our trends in retail, but our predictions for the next 12 months, 3 years and 5 years in a yearly report. These...

There’s no denying that the last few years have been challenging - for retailers, brands, and consumers alike. Despite a resurgence of Covid-19 variants, the worldwide recession, and bleak economic times, the overall outlook seems positive. Part of the reason for the...

Consumers want to be sustainable and ethical about what they’re buying, it’s a hygiene factor now when they interact with brands and retailers. However their needs and wants in regards to sustainability and ethics are wide ranging and often not followed through by...

Customer Engagement: Pre-, During-, and Post-Purchase The Australian consumers’ needs are changing. Pessimism is on the rise. Though not yet alarming, pessimism is fueled by wars and conflict elsewhere in the world, by the ongoing Covid-19 threat, and the heightened...