Blog

The festive season is fast approaching, and with it comes one of the most defining trading periods of the retail year. Yet beneath the promotions, marketing noise, and digital campaigns lies a more pressing reality - many Australian retailers are heading into BFCM and...

Retail Excellence is not a checklist. It is a system that turns how people actually decide into what your teams consistently do. Limbic Insights™ is the bridge. It converts the “why” of customer behaviour into brand cues, store experiences, and service habits that...

Modern retail is noisy. Shoppers make hundreds of choices each day and skim thousands of messages, according to our latest research on the neuroscience of retail behaviour.   Most choices happen fast and below conscious awareness, processed by the limbic system...

The next five years will be shaped less by product alone and more by the sentiment that drives both shoppers and the global brands influencing our market. Understanding consumer sentiment in Australian retail has always been a vital aspect of what we do at Retail...

In the complex world of modern retail, where digital transformation and omnichannel strategies dominate boardroom conversations, there's a fundamental truth that many businesses overlook: the moment of truth in any customer experience happens on the shop floor,...

We're thrilled to congratulate our valued client, Cancer Council Australia, on being consistently recognised as one of Australia's most trusted brands! This achievement reflects their unwavering commitment to protecting Australians from cancer and their iconic...

This Google Limbic Insights™ Case Study discusses key strategies modern retailers can learn from and adopt to convert visitors to consumers in a digital retail environment. In 2009, Google conducted what would become one of the most famous neuromarketing experiments...

This Coca-Cola Limbic Insights™ Case Study discusses key strategies modern retailers can learn from and adopt to increase consumer loyalty. When Coca-Cola launched "New Coke" in 1985, they unwittingly created what would become the most illuminating case study in...

Finding stability amidst economic uncertainties is a significant achievement for Australian retailers. The latest data from the Australian Bureau of Statistics reveals a promising narrative of retail resilience, with turnover rising by 0.2 per cent in February 2025,...