Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Create Value in Your Retail Experience – Part 1
By Josh Strutt Associate Director – Performance, Retail Doctor Group “Price is what you pay, value is what you get” - Warren Buffet If you think your retail stores exist simply to “sell stuff”, you’re hanging on to a central mission that’s fast becoming old fashioned....
Understanding the Future of Retail – Part 2
By Brian Walker CEO & Founder, Retail Doctor Group One of the biggest core concerns about the evolving customer is how we are going to market to the next generation. 10 years from now, it’s the millennials and the generation after them who are focused on a few key...
Understanding the Future of Retail – Part 1
By Brian Walker CEO & Founder, Retail Doctor Group Back in the 1860s, H.G. Wells proposed that every University should have a department of futurology, and a few actually do today. Craig Rispin, Global Business Futurist, states: “A futurist is quite literally a...
Guess Who’s Coming to Dinner – The Rise in Home Retailing Part 2
By Brian Walker CEO & Founder, Retail Doctor Group By way of example, the growth of the Amazon Prime streaming model is critical to the success of their retail offer through a subscription and predictive model – others are following suit with entertainment, AI,...
How to Select and Keep Staff in the New Retail World
By Peter Sheppard Senior Performance Consultant, Retail Doctor Group Now added to all the traditional challenges of surviving and thriving in the business of retail, a whole new challenge has arisen for retail business owners and managers - How to attract and keep...
Guess Who’s Coming to Dinner – The Rise in Home Retailing Part 1
By Brian Walker CEO & Founder, Retail Doctor Group "Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke (1) Have you noticed another transformation occurring in retail that perhaps is not quite as overt, although equally just...
What the Changing Consumer Means for The Retailer Ecosystem
The retail ecosystem is an extensive and interconnected community that’s made up of consumers and the retailers and partners that feed, clothe, supply, and entertain them. In a “normal” economy, the retail ecosystem is pretty stable, and remains constant and...
Getting ‘Fit’ For Christmas
By Josh Strutt Associate Director – Deployment, Retail Doctor Group 'Fit' retail teams win their Grand Final of retailing each year by ensuring the basics are in place. Visits to shopping centres and precincts this month have also strengthened my view on the other...
Get Business ‘Fit’ for Christmas and Prepare to Welcome Sales
By Josh Strutt Associate Director – Deployment, Retail Doctor Group “Good retailers know there are reasons other than price for consumers to shop and choose one store over another. Product range and convenience factor just as highly as motivators to shop.” Christmas...






