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By Josh Strutt Associate Director - Deployment, Retail Doctor Group Despite so much commentary on “how to survive in a recession”, there are some straightforward business tips that don’t often get mentioned - and will help retailers quickly. Let’s start with an area...

By Josh Strutt Business & Strategy Consultant - Deployment, Retail Doctor Group  Convert passers-by or are 80% of your shoppers buying from your competitors? "I think we're having fun. I think our customers really like our products. And we're always trying to do...

By Peter Sheppard Senior Deployment Consultant, Retail Doctor Group  As most of us will recall one of our school set works by the famous author and philosopher William Shakespeare was - “The Merchant of Venice”. In this fable, he eloquently describes how this merchant...

In the last 12 months, the world has changed significantly and consumers are no different. If we even just think back 5 years, the thought of virtually trying on clothes and purchases being delivered by drones seemed crazy and yet now it is becoming the norm with KFC...

By Brian Walker CEO, Retail Doctor Group Ultimately, only audiences decide what's a franchise. Nina Jacobson Australia has over 1100 franchisors, 65000 franchise units, and 8000 company-owned units*. The franchise sector has been flourishing since the 1970s with most...

Have you ever asked an owner or manager of just about any business what the biggest challenge to managing their business is?’ Our experience is that the majority will answer ‘the people’. Yet it is often this crucial investment that we overlook by either over managing...

You made it through the holiday trading period and might be sighing from relief. But it’s not enough to hope for the best – start planning stock levels now for a successful 2022. “Well have you heard about the great crusade? We ran into millions, but nobody got paid.”...

Wow, who would have thought that the beginning of 2022 could be worse for retailers than the last two years? It turns out that with reduced retail traffic, which equates to unofficial lockdowns, supply issues abound in many categories and no government assistance...

By Brian Walker CEO, Retail Doctor Group  If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...