Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
2022 Consumer Trends: What should retailers expect? (Part 2)
In the last 12 months, the world has changed significantly and consumers are no different. If we even just think back 5 years, the thought of virtually trying on clothes and purchases being delivered by drones seemed crazy and yet now it is becoming the norm with KFC...
Where to from here for franchising?
By Brian Walker CEO, Retail Doctor Group Ultimately, only audiences decide what's a franchise. Nina Jacobson Australia has over 1100 franchisors, 65000 franchise units, and 8000 company-owned units*. The franchise sector has been flourishing since the 1970s with most...
Retail Doctor Academy | Where Are “People” in Your Strategy?
Have you ever asked an owner or manager of just about any business what the biggest challenge to managing their business is?’ Our experience is that the majority will answer ‘the people’. Yet it is often this crucial investment that we overlook by either over managing...
Christmas and New Year are over, start planning for Christmas and New Year!
You made it through the holiday trading period and might be sighing from relief. But it’s not enough to hope for the best – start planning stock levels now for a successful 2022. “Well have you heard about the great crusade? We ran into millions, but nobody got paid.”...
Surviving retail uncertainty: A quick guide to cash flow forecasting
Wow, who would have thought that the beginning of 2022 could be worse for retailers than the last two years? It turns out that with reduced retail traffic, which equates to unofficial lockdowns, supply issues abound in many categories and no government assistance...
The Emerging Power of Brand
By Brian Walker CEO, Retail Doctor Group If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...
2022 Consumer Trends: What should retailers expect (Part 1)?
As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry Potter. There are some expected trends, such as the...
Fluid Retail™ (Part 2): The Future of Organisation – Workplace in 2030
By Brian Walker CEO, Retail Doctor Group Prediction is very difficult, especially if it's about the future. Niels Bohr What will be the future job skills required in 2030 in the world of AI/Metaverse/Predictive Data Modelling? If you’re thinking retail head office or...
The “Human” Brand – It’s time to rethink your branding
The journey to creating a human brand that truly resonates, builds trust and inspires loyalty. From the human’s brain to the human brand We want to take you on a journey that involves your brand and the way you think about it. Think of your brand as a human being....