Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Surviving retail uncertainty: A quick guide to cash flow forecasting
Wow, who would have thought that the beginning of 2022 could be worse for retailers than the last two years? It turns out that with reduced retail traffic, which equates to unofficial lockdowns, supply issues abound in many categories and no government assistance...
The Emerging Power of Brand
By Brian Walker CEO, Retail Doctor Group If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...
2022 Consumer Trends: What should retailers expect (Part 1)?
As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry Potter. There are some expected trends, such as the...
Fluid Retail™ (Part 2): The Future of Organisation – Workplace in 2030
By Brian Walker CEO, Retail Doctor Group Prediction is very difficult, especially if it's about the future. Niels Bohr What will be the future job skills required in 2030 in the world of AI/Metaverse/Predictive Data Modelling? If you’re thinking retail head office or...
The “Human” Brand – It’s time to rethink your branding
The journey to creating a human brand that truly resonates, builds trust and inspires loyalty. From the human’s brain to the human brand We want to take you on a journey that involves your brand and the way you think about it. Think of your brand as a human being....
Are you ready to reopen your business?
By Peter Sheppard Senior Deployment Consultant, Retail Doctor Group As we approach the end of a long road of lockdowns, as consumers and business owners, we are getting excited about the road to the new normal, starting on Monday 11/11 and progressively accelerating...
Fluid Retail™: Part 1
The future is fluid. Each act, each decision, and each development creates new possibilities and eliminates others. The future is ours to direct. Jacque Fresco Retail is evolving into a fast and more convergent yet divergent confluence of branded integrated existence....
Retail Doctor Academy | How effective are your salespeople? Tips to improve the efficiency of your workforceHow effective are your salespeople? Tips to improve the efficiency of your workforce
By Josh Strutt Deployment Consultant, Retail Doctor Group The noble art of retail selling is an area that is surprisingly often overlooked. Fiction: Anyone can sell. Many retailers believe that every trained salesperson can engage the customer in a non-business...
Adaptation vs. Innovation: Which is which?
Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable. William Pollard What is the difference between innovation and adaptation to the new...