Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
The future for the “satisfied” CEO
By Brian Walker CEO & Founder, Retail Doctor Group “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask for once I know the proper question, I could solve the problem...
The Shop Without Sales
By Joshua Strutt Strategy Analyst, Retail Doctor Group The secret to a focused, motivated and goal orientated retailer is generally not found in the shop. Seem strange or even impractical? From our experience the start of assessing whether a shop team is sales focused...
Channel to Market, or Market to Brand
By Brian Walker CEO & Founder, Retail Doctor Group "We know that freedom has many dimensions. It is the right of the man who tills the land to own the land; the right of the workers to join together to seek better conditions of labour; the right of businessmen to...
The Return on Apathy Employed
By Brian Walker CEO & Founder, Retail Doctor Group “Willpower is the key to success. Successful people strive no matter what they feel by applying their will to overcome apathy, doubt or fear.” - Dan Millman Have you ever wondered why some businesses are doing so...
Navigating the Future of Retail | Webinar
The retail landscape has changed significantly over the past 12 months, leaving many wondering what is next. The trends that are leading rapid retail transformation are only just beginning. What are the key changes and what more is to be expected in the coming months?...
Data is no longer a differentiator for retail giants. Here’s why
By Brian Walker CEO & Founder, Retail Doctor Group “Those who rule data will rule the entire world” — Masayoshi Son, founder and chief executive of SoftBank. Our avid followers of history, who understand the journey of the major great industrial revolutions each...
The emotional customer journey
By Josh Strutt Deployment Consultant, Retail Doctor Group The ultimate goal for retailers is to understand what goes on in the mind of a consumer, however the truth is, to win the retail customer you have to win their mind and their heart in order to transform them...
Who is your “Average” consumer?
How would you feel if someone described you as ‘average’? There’s something about that word that doesn’t make you feel special, does it? In fact, it makes you feel like you’re blending in with the crowd. Ordinary. Unexceptional. Well, it goes without saying....
Winners of the Australian Retail Innovators 2021
Outstanding retail innovation has lead the following retailers to be announced as winners at the Australian Retail Innovators 2021 award breakfast held on Tuesday morning. The annual Australian Retail Innovators showcases retailers who are outstanding in their...