Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Insight, Intelligence, Innovate!
Brian Walker Launched by Singapore Retailers Association (SRA), this year’s 28th annual retail conference was organised at Marina Bay Sands Expo & Convention Centre and aptly themed Insight, Intelligence, Innovate! No less than 400 retailers, traders, and...
Don’t innovate, adapt: What retailers can learn from Ikea
Brian Walker “Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.” –...
Retailers Cannot Ignore Consumer Concerns Over Data Privacy
With the growth of the digital and retail ecosystem we have seen the rise of data. It is now retail 101 to collect consumers email addresses at the point of sale to utilise in digital marketing, product development and personalisation. However, how is this affecting...
How have Australian consumers and retailers reacted to Amazon since its launch?
Amazon Australia launched in 2017 to a large consumer expectation, knowledge of the American brand had Australian consumers hungry for the potential offer and the plethora of products that would be available. Fast forward 19 months and the juggernaut is about to...
The megatrend being adopted by leading retailers
I do not believe in immortality of the individual, and I consider ethics to be an exclusively human concern with no superhuman authority behind it. – Albert Einstein Don’t sell me a product, sell me a purpose. This is now the catch-cry of some of the most successful...
Nine ways to grow in a tough retail climate
Peter Sheppard It seems one cannot read the retail news these days without learning about the demise of at least one retail business, and in some instances these are iconic national or international businesses. This week it’s about the likely collapse of Topshop and...
The new retail acronym you need to know
Brian Walker Let’s get physical, physical I want to get physical Let’s get into physical – Olivia Newton John What an amazing couple of years we have experienced in this sector – from the over-exaggeration of online dominance, to the growing understanding that the...
Tailoring for the mass: How H&M uses AI to make a sustainable impact
Maartje van Barneveld I hope it’s no surprise to you that fashion is a highly polluting industry. Not the second most polluting industry on the planet by the way, as is often wrongly stated. It is rather complex to analyze this industry’s exact environmental impact as...
Consumers demand hassle-free solutions
Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite...








