Blog

Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.

The new retail acronym you need to know

The new retail acronym you need to know

Brian Walker Let’s get physical, physical I want to get physical Let’s get into physical – Olivia Newton John What an amazing couple of years we have experienced in this sector – from the over-exaggeration of online dominance, to the growing understanding that the...

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Consumers demand hassle-free solutions

Consumers demand hassle-free solutions

Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite...

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It takes people to bring retail alive

It takes people to bring retail alive

Brian Walker   You walk into a retail store, whatever it is, and if there’s a sense of entertainment and excitement and electricity, you want to be there. – Howard Schultz Retail is and always will be a predominantly people business. And while it is being...

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European retail: The greatest hits

European retail: The greatest hits

Brian Walker “Jesus freaks out in the street Handing tickets out for God Turning back she just laughs The boulevard is not that bad” – Bernie Taupin European metropolitan retail, at its best, is simply a statement, and having looked more closely last month at Milan...

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Creating ‘theatre’ in your store display

Creating ‘theatre’ in your store display

Brian Walker Great “Fit” retailers create theatre at every opportunity, unfit retailers have the same old windows and displays with the same old stock sitting there and hoping to change the results. Theatre attracts interest , interest creates foot traffic and foot...

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