Blog

Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite...

Social media is not about the exploitation of technology but service to community. – Simon Mainwaring Plenty has been said about change in the retail sector, and yet the narrative speaks predominately about change in a lineal sense. And indeed, the creation of...

Brian Walker   You walk into a retail store, whatever it is, and if there’s a sense of entertainment and excitement and electricity, you want to be there. – Howard Schultz Retail is and always will be a predominantly people business. And while it is being...

Brian Walker “Jesus freaks out in the street Handing tickets out for God Turning back she just laughs The boulevard is not that bad” – Bernie Taupin European metropolitan retail, at its best, is simply a statement, and having looked more closely last month at Milan...

It’s no secret that the franchise industry has struggled in recent years, with many well-loved brands coming under pressure with store closures and financial downturn. However, amidst these tales of uncertainty is an inspiring success story of challenges overcome and...

Brian Walker Great “Fit” retailers create theatre at every opportunity, unfit retailers have the same old windows and displays with the same old stock sitting there and hoping to change the results. Theatre attracts interest , interest creates foot traffic and foot...

Brian Walker My target audience is anyone who finds the world interesting and human behaviour fascinating, terrible, inspiring, funny, and occasionally, mysterious. – Amy Bloom How do great and “fit” business models grow their offer in this and the future marketplace?...

Brian Walker We sit so high on the city walls Our tears wash clean the cobblestones It’s not so much that the thrill is gone Just a cleaner, sweeter, brighter thrill has come along – Bernard Fanning To read the retail headlines, on occasion, in ours and in other...

An elite group of Australian Retail CEOs met in Sydney on 20 February to gain wisdom from acclaimed retail strategists Rory Scott and Brian Walker and to do some crystal ball gazing on a successful approach to retailing in the future. Brian Walker, CEO and Founder of...