Blog

And has left you with no warning But it’s not always going To be this grey All things must pass All things must pass away George Harrison Greetings, I write this en-route to our global retail study meeting with Ebeltoft Group and to Shoptalk Europe, naturally enough...

“Well have you heard about the great crusade? We ran into millions, but nobody got paid.” These prophetic words to the Hunters and Collector’s famed song could well apply to one of the most critical inputs to speciality retail success. It’s always interesting to see...

I‘ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. – Maya Angelou Last week, Retail Doctor Group hosted some of our country’s preeminent senior retail leaders including Peter...

Prediction is very difficult, especially if it’s about the future. Niels Bohr Happy New Year to our readers, clients, colleagues and friends of the Retail Doctor Group Community Each year we begin our series of blogs with our top five retail predictions for 2018. So...

Agility is fundamental to leading a team through times of change. Sandra E. Peterson Boards stepping in, CEOs being replaced, impatience with results all lead me to wonder whether the role of the board has changed in modern times. Or is it in fact changing, or does it...

If there's something strange in your neighbourhood. Who ya gonna call? Ghostbusters! (Mythbusters). Where is digital truly changing retail, and what are the greatest disruptions likely to occur in the short term? Understanding Digital Value Many names, pseudonyms and...

We have recently conducted research, with our global partners, Ebeltoft Group, into the shopping behaviours of Australian millennials. For a few years, we have seen many retailers struggle to connect with millennials for a number of reasons. Many have found themselves...

The golden rule for every business man is this: “Put yourself in your customer’s place.” – Orison Swett Marden​ I know, I get it, it’s November and we need to get staff on board for our Christmas period, not too early and certainly as inexpensively as possible. ​ For...