Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Endless Aisle: How to optimise Omnichannel Business Fitness
Technology continues to dramatically alter and craft the shape of a new retail landscape. Large monuments to what was continue to erode, some marginally whilst others are significantly abandoned by the prevailing winds of change and the underlying and shifting...
Friction transforming to Frictionless: The Omnichannel retail journey
By Brian Walker CEO & Founder, Retail Doctor Group I destroyed a lot of guitars trying to get them to do what I wanted, but I learned something from every guitar I tore apart and discovered even more things. Things like if the string is not straight from the...
In search of retail’s holy grail – The Balance of Sales, Margin and Closing Stock Levels
By Joshua Strutt Strategy Analyst, Retail Doctor Group “Well have you heard about the great crusade? We ran into millions, but nobody got paid.” These prophetic words to the Hunters and Collector’s famed song could well apply to one of the most critical inputs to...
Why does Solly want Myer? – History repeating itself
By Brian Walker CEO & Founder, Retail Doctor Group “How do you make money? Spinoffs, split-ups, liquidations, mergers and acquisitions.” Mario Gabelli A sector in disarray globally, performance in decline, and yet an iconic Australian brand is strengthening their...
What is customer loyalty and how can retailers and brands influence it?
1 in 5 customers is significantly influenced by loyalty schemes. Are you losing out on sales dues to an ineffective loyalty scheme? In the ever-changing world of retail everyone is battling to be a customer’s brand of choice. Retailers are striving to have loyal...
The future for the “satisfied” CEO
By Brian Walker CEO & Founder, Retail Doctor Group “If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask for once I know the proper question, I could solve the problem...
The Shop Without Sales
By Joshua Strutt Strategy Analyst, Retail Doctor Group The secret to a focused, motivated and goal orientated retailer is generally not found in the shop. Seem strange or even impractical? From our experience the start of assessing whether a shop team is sales focused...
Channel to Market, or Market to Brand
By Brian Walker CEO & Founder, Retail Doctor Group "We know that freedom has many dimensions. It is the right of the man who tills the land to own the land; the right of the workers to join together to seek better conditions of labour; the right of businessmen to...
The Return on Apathy Employed
By Brian Walker CEO & Founder, Retail Doctor Group “Willpower is the key to success. Successful people strive no matter what they feel by applying their will to overcome apathy, doubt or fear.” - Dan Millman Have you ever wondered why some businesses are doing so...