Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Seeing the game differently – The strategic Aha moment
"I see the game differently than some guys. I'm always reading the next move." - Draymond Green “He just sees the game differently”. This headline jumped out at me, not because elite competitive sport is often a strong metaphor for business, really just this accolade...
Retail Doctor Group & Mindarc’s expert guide to implementing an effective “Click and Collect” model
As access to physical retail has become increasingly challenging during the COVID-19 pandemic, customers are turning to online shopping increasingly. RDG insights data is showing that the average percentage of online retail sales data will increase to 15% by the end...
The DNA of the evolving retail space
Brian Walker Trying to read our DNA is like trying to understand software code - with only 90% of the code riddled with errors. It's very difficult in that case to understand and predict what that software code is going to do. - Elon Musk The DNA of retail shops adapt...
Dominique Lamb, CEO, National Retail Association joins Retail Doctor Group as Chairperson
Retail Doctor Group welcomes its new Chairperson, Dominique Lamb. “We are delighted to announce Dominque’s appointment as Chairperson to our Advisory Board, commencing in September 2020. As one of our industry leaders, Dominique brings an exemplary focus and a stellar...
Smart Retailers gear up to thrive post-COVID
It’s no secret that there’s a mixed economy out there between retailers. Some are thriving with sales going through the roof - or cloud as it may be - while others are struggling to draw customers back into store. So what makes the difference between those that thrive...
The most necessary ingredient for strategy
Brian Walker It's a fine line between pleasure and pain. You've done it once you can do it again. Whatever you've done don't' try to explain. It's a fine, fine line between pleasure and pain. Simon Philip Thorne / Thomas Edet Asido Jones Strategy, the art and science...
What does the post Covid-19 retail landscape look like?
“A strategy is necessary because the future is unpredictable.” Robert Waterman As we come out of lockdown and move towards a more certain future, retailers are starting to think about what that future looks like, how have things changed and what do we need to do...
Time is the currency of retail
Brian Walker Time abides long enough for those who make use of it. Leonardo da Vinci. Recently, we have been working with our clients and commentating on the growing divide between buying and...
It’s time to fall in love with your brand…
Peter Sheppard Think back to when you first fell in love. How much attention did you to your new partner? You treated them with great care and gave them all your attention and tried to please them continuously. In many cases, as the relationship matured, those efforts...