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Brian Walker The collective unconscious consists of the sum of the instincts and their correlates, the archetypes. Just as everybody possesses instincts, so he also possesses a stock of archetypal images. - Carl Jung Redefine, reimagine, research, rebuild, replay and...

“The best way to predict your future is to create it.” ― Abraham Lincoln With so many retailers now in shutdown, some may wonder why it is so important to stay connected with your customers during this time. When our doors are closed what is the point of still...

"It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity..." - Charles Dickens Understanding customer profiles, their drivers and sentiment during times...

Peter Sheppard As the unprecedented effects of the Covid-19 pandemic rapidly emerge, there are some things that we know will be relevant going forward. The following characteristics of retailers, if applied, will enhance the likelihood of getting ‘across the bridge’...

We're all in this together and in response to these hard-hitting times, Retail Doctor Group's Implementation team is offering our shopping centre community support for their retailers, including independent retail owners and franchisee operators through this period....

We're all in this together and in response to these hard-hitting times, Retail Doctor Group's Implementation team is offering our retail community support through a complimentary and confidential help hotline. Retail Doctor Group's Implementation team will help you to...

“You can change only what people know, not what they do.” ― Scott Adams In times of uncertainty, it is difficult to forecast how people will react to change. Customers will react in different ways and being able to predict these reactions will allow you to have a...

Social media has taken over all aspects of our lives. It influences our friendship circle, who our role models are, and ultimately how we buy products and interact with brands. Retailers find it difficult to understand which social media platform they should be...

Brian Walker Agility is fundamental to leading a team through times of change. Sandra E. Peterson As businesses open and regrettably close, it does draw into focus the role of the board, both private and public. It seems that the Executives are taking the brickbats...