Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
Is the discounting drug worse than the illness?
I am continually amazed when walking retail malls the amount of discounting that is offered by virtually all general merchandise retailers, be they fashion, homewares, jewellers or whatever category you can think of. This is true for the vast majority of the year, be...
Mark Bouris and Brian Walker talk business at The Illawarra Connection
Greg Ellis Business and retail experts continue the impressive lineup of speakers continues at The Illawarra Connection in July and August. The Silver Anniversary black-tie dinner on August 7 at the Novotel Wollongong Northbeach will feature The Mentor himself...
Do you own the retail space?
“In a very real way, ownership is the essence of leadership. When you are ‘ridiculously in charge,’ then you own whatever happens in a company, school, et cetera. ” - Henry Cloud One of the first questions to consider in working with a retailer’s business, almost...
Innovate your product or follow the leader
Brian Walker "I do think there is a lot of potential if you have a compelling product and people are willing to pay a premium for that." Elon Musk What do Godfreys, Metalicus, and Esprit have in common? Perhaps once heroes and the shining stars of their respective...
Why shortening the transaction gap and lengthening the experience matters
Brian Walker "Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow." William Pollard Remember the good old days when our wants and needs were so simply satisfied by the composition of...
Why Australian retail is breaking under the weight of stock
Brian Walker I was always a kid trying to make a buck. I borrowed a dollar from my dad, went to the penny candy store, bought a dollar’s worth of candy, set up my booth, and sold candy for five cents apiece. Ate half my inventory, made $2.50, gave my dad back his...
Retail doctor tells Bendigo traders to develop unified vision for shopping in their city
“A tale of two cities” is how the council’s hand-picked retail doctor has described Bendigo’s ailing central business district. The City of Greater Bendigo brought Brian Walker to town on Thursday to gauge the state of business in Bendigo and while he lauded precincts...
Making a statement – lessons from a graffiti artist
“Walls are hot right now, but I was into them long before Trump made it cool,” Banksy You may have heard this week, British graffiti artist Banksy – famous for never revealing his identity – has opened a hotel… in Bethlehem. The Walled Off Hotel is nestled against the...
Howards Storage World reveals its new owner and starts 70% off sale
Howards Storage World has plans to “get rid of the old to make way for the new”, launching a 70% off sale after announcing the identity of its new owner. In a statement, the retailer revealed that former Sportland Group executive Enayat Ghiasi has bought the business’...








