Monthly Archive for: ‘June, 2019’

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Tailoring for the mass: How H&M uses AI to make a sustainable impact

Maartje van Barneveld I hope it’s no surprise to you that fashion is a highly polluting industry. Not the second most polluting industry on the planet by the way, as is often wrongly stated. It is rather complex to analyze this industry’s exact environmental impact as it involves many industries, including energy, agriculture and petroleum. What we do know, as …

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Consumers demand hassle-free solutions

Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite the experience. The digital revolution has given rise to an on-demand economy, calling for brands and retailers to …

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Amazon and Australian consumer behaviour 2019

  How To Win Consumers in the Amazon Tug-of-War In 2017, the Insights division of Retail Doctor Group conducted research in partnership with Lightspeed to see what consumers and retailers thought of Amazon before it launched in Australia. Last year, we looked at how the launch of Amazon had affected customers behaviours in retail and how retailers had adapted to …

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2019 Global Consumer Report

  Use the latest consumer trends to drive sales With ever-increasing globalisation and the related changes in consumers’ global outlook, trends and tendencies emerge across borders. Our 2019 Global Consumer Report studies consumers in different markets across the world to uncover their behaviours and attitudes. Working with our global partners at Ebeltoft Group, we surveyed 13,000 consumers, covering 14 international countries, to map out trends …

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How to cut through the kaleidoscopic customer journey

Social media is not about the exploitation of technology but service to community. – Simon Mainwaring Plenty has been said about change in the retail sector, and yet the narrative speaks predominately about change in a lineal sense. And indeed, the creation of channels (fuelled by the emergence of technology) and movement of products from A to B faster, cheaper, …

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