Embracing Customer Loyalty

Embracing Customer Loyalty

In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through: Understanding just what loyalty means to customers, and How you can build that loyalty with your tribe. We hope you enjoy this...
The Future of AI and Tech

The Future of AI and Tech

In this session RDG CEO, Brian Walker invites Dr Catherine Ball, Associate Professor, author of Convergence and scientific futurist to discuss the future of AI and tech. Should consumers question how much and how easily they hand over data/personal information on...

State of the Nation #22 – Register Interest To Attend In-person

Join our guest speakers Michael Schneider (MD of Bunnings), Bernie Brookes AM (Chairman of Direct Group and ex CEO of Myer), Adrian Lemme (Director, Game and Research at Citi) and Retail Doctor Group’s CEO Brian Walker and COO and Head of Insights Anastasia...
2023 Consumer Trends Whitepaper

2023 Consumer Trends Whitepaper

As 2022 comes to an end, the question on every retailer’s lips are: “What do our customers want in 2023?”​ Never has there been a more important time to understand current and future trends in consumer behaviour. Unlike 2022, 2023 is expected to be an unusual year...