In episode 5, Retail Doctor Group’s COO and Head of Insights, Anastasia Lloyd Wallis, explores the concept of customer loyalty through: Understanding just what loyalty means to customers, and How you can build that loyalty with your tribe. We hope you enjoy this...
In this session RDG CEO, Brian Walker invites Dr Catherine Ball, Associate Professor, author of Convergence and scientific futurist to discuss the future of AI and tech. Should consumers question how much and how easily they hand over data/personal information on...
Join our guest speakers Michael Schneider (MD of Bunnings), Bernie Brookes AM (Chairman of Direct Group and ex CEO of Myer), Adrian Lemme (Director, Game and Research at Citi) and Retail Doctor Group’s CEO Brian Walker and COO and Head of Insights Anastasia...
As 2022 comes to an end, the question on every retailer’s lips are: “What do our customers want in 2023?” Never has there been a more important time to understand current and future trends in consumer behaviour. Unlike 2022, 2023 is expected to be an unusual year...
Retail is changing and consumers now have different expectations in the retail environment. Whether it is where they shop, how they purchase, what they use to research, it is all now part of the evolving retail ecosystem. Retail Doctor Group has partnered with the...