How are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme, Director, Retail and Gaming Research at Citi and Retail Doctor Group’s CEO Brian Walker and COO...
In an era characterised by immense uncertainty, what happened in 2020 and 2021, what do we expect consumers to do in 2022 and what trends do we expect to see in 2023 and beyond? Retail Doctor Group has reached out to Australian retailers and consumers to observe how...
In Episode 3, Anastasia invites Adam Renn from Aussie Broadband to discuss customer behaviour in the past few months and what is bound to happen in the future. How has COVID-19 impacted the telco space? What are consumer expectations and how do you give customers what...
In Episode 2, Anastasia invites Lesley Knight and Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction as well as consumer trends for the near future. Who are your customers and how you can best...
