The State of AI in Australian Retail is based on current market research and insights from our 2024 Consumer and Retail Sentiment whitepaper. DOWNLOAD THE WHITEPAPER NOW The Australian retail sector stands at a defining moment, with artificial...
Staying ahead of the curve is not just an advantage – it’s a necessity. Our latest whitepaper sheds light on the current state of the industry, offering valuable insights for retailers and CEOs looking to navigate these challenging times. Let’s take...
The modern consumer demands convenience, and speed of fulfilment is at the heart of this expectation. When customers make a purchase, they want their products quickly, and any delay can lead to dissatisfaction and potential loss of future business. In an era where...
Why are only 20% of retail CEOs focusing on the in-store customer experience? Let’s take a look at the 80/20 CEO opportunity in Australian retail that’s being left on the table by retailers. It’s time to put the customer experience at the heart of...
In these uncertain times, one thing remains clear: understanding and responding to the needs of loyal Australian customers is the key to building a resilient, high-performance retail business. Key findings from our Customer Loyalty report indicate that 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗿𝗲...
