Wow, who would have thought that the beginning of 2022 could be worse for retailers than the last two years? It turns out that with reduced retail traffic, which equates to unofficial lockdowns, supply issues abound in many categories and no government assistance...
As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry Potter. There are some expected trends, such as the...
By Josh Strutt Deployment Consultant, Retail Doctor Group The noble art of retail selling is an area that is surprisingly often overlooked. Fiction: Anyone can sell. Many retailers believe that every trained salesperson can engage the customer in a non-business...
By Joshua Strutt Strategy Analyst, Retail Doctor Group “Well have you heard about the great crusade? We ran into millions, but nobody got paid.” These prophetic words to the Hunters and Collector’s famed song could well apply to one of the most critical inputs to...
By Brian Walker CEO & Founder, Retail Doctor Group “Those who rule data will rule the entire world” — Masayoshi Son, founder and chief executive of SoftBank. Our avid followers of history, who understand the journey of the major great industrial revolutions each...