Confidential Hotline

Confidential Hotline

We’re all in this together and in response to these hard-hitting times, Retail Doctor Group’s Implementation team is offering our retail community support through a complimentary and confidential help hotline. Retail Doctor Group’s Implementation...
How do you talk to your customers during times of change?

How do you talk to your customers during times of change?

“You can change only what people know, not what they do.” ― Scott Adams In times of uncertainty, it is difficult to forecast how people will react to change. Customers will react in different ways and being able to predict these reactions will allow you to have a...
Boards of today and tomorrow

Boards of today and tomorrow

Brian Walker Agility is fundamental to leading a team through times of change. Sandra E. Peterson As businesses open and regrettably close, it does draw into focus the role of the board, both private and public. It seems that the Executives are taking the brickbats...