Consumers demand hassle-free solutions

Consumers demand hassle-free solutions

Consumers are looking to automate their life where it is possible, and it is important that stores offer consumers options to help save valuable time on the shopping journey. Tech-savvy consumers are impatient and are looking for immediacy and services that expedite...
How to cut through the kaleidoscopic customer journey

How to cut through the kaleidoscopic customer journey

Social media is not about the exploitation of technology but service to community. – Simon Mainwaring Plenty has been said about change in the retail sector, and yet the narrative speaks predominately about change in a lineal sense. And indeed, the creation of...
Introducing our new Business Growth Specialist

Introducing our new Business Growth Specialist

We are excited to announce a new addition to our team of retail experts: Juston Jirwander, our Business Growth Specialist. Juston is a highly experienced CEO and Executive Chairman in both Retail and FMCG markets working through both Private and Public entities. As a...
Seducing shoppers with Instagratification

Seducing shoppers with Instagratification

Author: Laura Simone Andersen, Editor & Trend Specialist, Retail Institute Scandinavia – Ebeltoft Group Scandinavia   Generation Z has never walked into a store without a phone in their hand – they live through it and are constantly on the lookout for...
A look at the future of retail in 2019 and beyond

A look at the future of retail in 2019 and beyond

Brian Walker   There is a crack in everything, that’s how the light gets in – Leonard Cohen, Anthem   The tectonic shifts in the retail space in 2018 have served their purpose in defining 2019. Retailers should expect to see a 30 per cent growth in online...