When Chatime aimed to expand beyond their core market, increasing their customer database from 50,000 to 250,000 members, they discovered that understanding consumer behaviour requires more than traditional market research. . OTIS Eyewear’s journey paralleled...
The short answer is no, an algorithm cannot fully replace human decision-making in retail, but it’s also a little more complicated than this gut-feel answer. As 2025 approaches, Australian retailers face a pivotal moment in their digital transformation...
The retail media landscape in Australia is undergoing a remarkable transformation. At Retail Doctor Group, our research and industry expertise indicate that retail media networks (RMNs) are poised to generate more than $3 billion in revenue by 2028, representing a...
If you’ve been listening to our Future of Retail podcast series, you’ll know that the Australian retail landscape stands at a pivotal moment, with unprecedented shifts in technology, increased demands changing consumer behaviours, and market dynamics that...
Customer loyalty in Australian retail has evolved far beyond the traditional notion of repeat purchases. As consumer behaviour continues to shift and digital transformation accelerates, retailers must reimagine their approach to building and maintaining customer...
