This essential retailer’s guide to consumer spend by generation takes a deep dive into the fascinating mosaic of consumer behaviours, where digitally savvy teens rub shoulders with baby boomers who prefer traditional retail models – and all the...
The Future of Retail podcast, hosted by Retail Doctor Group’s CEO Brian Walker, recently featured Martin Newman, a self-described “customer champion” whose four-decade journey through retail offers a uniquely valuable perspective on the retail...
Retail is more than just a sector; it is the beating heart of communities, a cornerstone of economic growth, and a hub of innovation. Yet, one challenge looms larger than most: the state of retail skill shortages in Australia that hinder the industry’s potential to...
If you’ve been listening to our Future of Retail podcast series, you’ll know that the Australian retail landscape stands at a pivotal moment, with unprecedented shifts in technology, increased demands changing consumer behaviours, and market dynamics that...
Customer loyalty in Australian retail has evolved far beyond the traditional notion of repeat purchases. As consumer behaviour continues to shift and digital transformation accelerates, retailers must reimagine their approach to building and maintaining customer...
