Blog
Get the latest insights on retail strategy, consumer trends, AI, omnichannel, the future of retail, and skills training for the retail industry right here on our blog – designed to help Australian retailers thrive.
How can we predict the consumer of 2021 and beyond?
Let’s take a journey back in time to January 2020… Tartan trousers and micro bags were the fashion choices, whilst sipping pink gin or Frose, streaming “Leaving Neverland” and the final series of “Game of Thrones”, TikTok and Twitch were the secrets of Gen Z unknown...
The importance of Black Friday on a domestic and global level
How did Black Friday get its name? With all the shopping activity that takes place the Friday after Thanksgiving in the USA, the day became one of the most profitable days of the year for retailers and businesses. Because accountants use black to signify profit when...
Will Aussie ‘shoptimism’ continue into 2021?
This year has been a rollercoaster for the retail industry. During the first three months of COVID-19 lockdown, we saw a downturn in retail sales across most categories. However, this was rapidly followed by a surge in consumer spending from July, which has maintained...
The future of luxury retail
Living in the lap of luxury isn't bad except that you never know when luxury is going to stand up. Orson Welles Faced with a global collapse driven by lockdowns and the shutdown of tourism in all key markets, the luxury industry faces a challenge like never before....
The inertia principle or what it takes to deliver real change
"The reason men oppose progress is not that they hate progress, but that they love inertia.” Elbert Hubbard. “The tendency of an object to resist changes in its state of motion varies with mass. Mass is that quantity that is solely dependent upon the inertia of an...
Seeing the game differently – The strategic Aha moment
"I see the game differently than some guys. I'm always reading the next move." - Draymond Green “He just sees the game differently”. This headline jumped out at me, not because elite competitive sport is often a strong metaphor for business, really just this accolade...
Retail Doctor Group & Mindarc’s expert guide to implementing an effective “Click and Collect” model
As access to physical retail has become increasingly challenging during the COVID-19 pandemic, customers are turning to online shopping increasingly. RDG insights data is showing that the average percentage of online retail sales data will increase to 15% by the end...
The DNA of the evolving retail space
Brian Walker Trying to read our DNA is like trying to understand software code - with only 90% of the code riddled with errors. It's very difficult in that case to understand and predict what that software code is going to do. - Elon Musk The DNA of retail shops adapt...
Dominique Lamb, CEO, National Retail Association joins Retail Doctor Group as Chairperson
Retail Doctor Group welcomes its new Chairperson, Dominique Lamb. “We are delighted to announce Dominque’s appointment as Chairperson to our Advisory Board, commencing in September 2020. As one of our industry leaders, Dominique brings an exemplary focus and a stellar...