Winners of the Australian Retail Innovators 2021

Winners of the Australian Retail Innovators 2021

Outstanding retail innovation has lead the following retailers to be announced as winners at the Australian Retail Innovators 2021 award breakfast held on Tuesday morning. The annual Australian Retail Innovators showcases retailers who are outstanding in their...
The paradox of customer service

The paradox of customer service

By Joshua Strutt Strategy Analyst, Retail Doctor Group Is there nothing better than hearing retailers talk about the new age of the customer? Developing their loyalty programs and of course the golden implementation tactic that is enhancing their customer relationship...
Be the first to hear who the winners are

Be the first to hear who the winners are

The Australian Retail Innovators 2021 Award Ceremony is now less than a week away. This year’s international panel of retail experts are judging the very best performers in Australian retail over 6 categories, and the results will be announced live at the award...
Leadership that matters to your people

Leadership that matters to your people

By David Kindl Advisory Board, Retail Doctor Group At Retail Doctor Group, we work with retailers to help them improve and prosper. We assess each part of their business, identify opportunities for growth, how we can make improvements...
Retail best practice for social cause

Retail best practice for social cause

AUSTRALIAN RETAIL INNOVATORS 2021 Social Cause People are the driving force behind all businesses be they customers or employees. Many retailers have adopted social cause in their vision, mission and values to strive for a better society and more meaningful business...