The Return on Apathy Employed

The Return on Apathy Employed

By Brian Walker CEO & Founder, Retail Doctor Group “Willpower is the key to success. Successful people strive no matter what they feel by applying their will to overcome apathy, doubt or fear.” – Dan Millman  Have you ever wondered why some businesses are...

Navigating the Future of Retail | Webinar

The retail landscape has changed significantly over the past 12 months, leaving many wondering what is next. The trends that are leading rapid retail transformation are only just beginning. What are the key changes and what more is to be expected in the coming months?...
Data is no longer a differentiator for retail giants. Here’s why

Data is no longer a differentiator for retail giants. Here’s why

By Brian Walker CEO & Founder, Retail Doctor Group “Those who rule data will rule the entire world” — Masayoshi Son, founder and chief executive of SoftBank.  Our avid followers of history, who understand the journey of the major great industrial revolutions each...
The emotional customer journey

The emotional customer journey

By Josh Strutt Deployment Consultant, Retail Doctor Group The ultimate goal for retailers is to understand what goes on in the mind of a consumer, however the truth is, to win the retail customer you have to win their mind and their heart in order to transform them...
Who is your “Average” consumer?

Who is your “Average” consumer?

How would you feel if someone described you as ‘average’?  There’s something about that word that doesn’t make you feel special, does it?  In fact, it makes you feel like you’re blending in with the crowd. Ordinary. Unexceptional. Well, it goes without saying....