Leadership that matters to your people

Leadership that matters to your people

By David Kindl Advisory Board, Retail Doctor Group At Retail Doctor Group, we work with retailers to help them improve and prosper. We assess each part of their business, identify opportunities for growth, how we can make improvements...
Retail best practice for social cause

Retail best practice for social cause

AUSTRALIAN RETAIL INNOVATORS 2021 Social Cause People are the driving force behind all businesses be they customers or employees. Many retailers have adopted social cause in their vision, mission and values to strive for a better society and more meaningful business...
Retail best practice in omnichannel and digital innovation

Retail best practice in omnichannel and digital innovation

AUSTRALIAN RETAIL INNOVATORS 2021 Omnichannel Excellence | Digital Innovators Today’s consumers expect high levels of convenience and personalisation, so retailers should be taking full advantage of technologies such as mobile applications, AI and interactive...
Retail best practice in customer experience, research and strategy

Retail best practice in customer experience, research and strategy

AUSTRALIAN RETAIL INNOVATORS 2021 Customer Experience | Research & Strategic Focus Customer Experience is both a science and an art.. and the ultimate win is to delight a customer on their purchase journey. Innovation in creating a unique customer experience...