The importance of Black Friday on a domestic and global level

The importance of Black Friday on a domestic and global level

How did Black Friday get its name? With all the shopping activity that takes place the Friday after Thanksgiving in the USA, the day became one of the most profitable days of the year for retailers and businesses. Because accountants use black to signify profit when...
Will Aussie ‘shoptimism’ continue into 2021?

Will Aussie ‘shoptimism’ continue into 2021?

This year has been a rollercoaster for the retail industry. During the first three months of COVID-19 lockdown, we saw a downturn in retail sales across most categories. However, this was rapidly followed by a surge in consumer spending from July, which has maintained...
The future of luxury retail

The future of luxury retail

Living in the lap of luxury isn’t bad except that you never know when luxury is going to stand up. Orson Welles Faced with a global collapse driven by lockdowns and the shutdown of tourism in all key markets, the luxury industry faces a challenge like never...
The inertia principle or what it takes to deliver real change

The inertia principle or what it takes to deliver real change

“The reason men oppose progress is not that they hate progress, but that they love inertia.” Elbert Hubbard. “The tendency of an object to resist changes in its state of motion varies with mass. Mass is that quantity that is solely dependent upon the inertia of...

Seeing the game differently – The strategic Aha moment

“I see the game differently than some guys. I’m always reading the next move.” – Draymond Green “He just sees the game differently”. This headline jumped out at me, not because elite competitive sport is often a strong metaphor for business,...