Crossing the retail bridge to the new world

Crossing the retail bridge to the new world

Peter Sheppard As the unprecedented effects of the Covid-19 pandemic rapidly emerge, there are some things that we know will be relevant going forward. The following characteristics of retailers, if applied, will enhance the likelihood of getting ‘across the bridge’...
Virtual advisory and support for retailers during COVID-19

Virtual advisory and support for retailers during COVID-19

We’re all in this together and in response to these hard-hitting times, Retail Doctor Group’s Implementation team is offering our shopping centre community support for their retailers, including independent retail owners and franchisee operators through...
Confidential Hotline

Confidential Hotline

We’re all in this together and in response to these hard-hitting times, Retail Doctor Group’s Implementation team is offering our retail community support through a complimentary and confidential help hotline. Retail Doctor Group’s Implementation...
How do you talk to your customers during times of change?

How do you talk to your customers during times of change?

“You can change only what people know, not what they do.” ― Scott Adams In times of uncertainty, it is difficult to forecast how people will react to change. Customers will react in different ways and being able to predict these reactions will allow you to have a...