One of the intriguing aspects of customers is why we choose one retail brand over another in our shopping patterns. Of course, to understand this and other motivations of us mere mortals in our shopping habits is one of the great keys to unlock. We know that our...
The single biggest irrationality in business decision-making comes back to the one underlying paradigm that is as common as it is incorrect – that the cognitive mind or the conscious mind determines what consumers do – when, in fact, it is the limbic system that...
Brian Walker There is no decision that we can make that doesn’t come with some sort of balance or sacrifice. – Simon Sinek I have also always loved the term, coined by Simon Reynolds, that “when they zig, we zag”. If you read and learn about the greatest leaders of...
Brian Walker Launched by Singapore Retailers Association (SRA), this year’s 28th annual retail conference was organised at Marina Bay Sands Expo & Convention Centre and aptly themed Insight, Intelligence, Innovate! No less than 400 retailers, traders, and...
Brian Walker “Innovation has nothing to do with how many R&D dollars you have. When Apple came up with the Mac, IBM was spending at least 100 times more on R&D. It’s not about money. It’s about the people you have, how you’re led, and how much you get it.” –...