With the growth of the digital and retail ecosystem we have seen the rise of data. It is now retail 101 to collect consumers email addresses at the point of sale to utilise in digital marketing, product development and personalisation. However, how is this affecting...
Amazon Australia launched in 2017 to a large consumer expectation, knowledge of the American brand had Australian consumers hungry for the potential offer and the plethora of products that would be available. Fast forward 19 months and the juggernaut is about to...
I do not believe in immortality of the individual, and I consider ethics to be an exclusively human concern with no superhuman authority behind it. – Albert Einstein Don’t sell me a product, sell me a purpose. This is now the catch-cry of some of the most successful...
Peter Sheppard It seems one cannot read the retail news these days without learning about the demise of at least one retail business, and in some instances these are iconic national or international businesses. This week it’s about the likely collapse of Topshop and...
Brian Walker Let’s get physical, physical I want to get physical Let’s get into physical – Olivia Newton John What an amazing couple of years we have experienced in this sector – from the over-exaggeration of online dominance, to the growing understanding that the...
