Building the right Growth Model

Building the right Growth Model

Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different. Michael Porter It’s no secret that consumers are armed, promiscuous (largely) and well-informed – increasingly favouring quality of offer over the size of a brand. Being...
Why underinvestment is hurting Australian retail

Why underinvestment is hurting Australian retail

Investment in space stimulates society, it stimulates it economically, it stimulates it intellectually, and it gives us all passion. Bill Nye Walk into any regional shopping centre or high street and you will see that some of Australian mid-market speciality retail is...
Leading the customer experience at the edge

Leading the customer experience at the edge

“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man”. So wrote George Bernard Shaw. Great retail shop design, formats, digital integration and...
How to breed innovation

How to breed innovation

“Most of us understand that innovation is enormously important. It’s the only insurance against irrelevance. It’s the only guarantee of long-term customer loyalty. It’s the only strategy for out-performing a dismal economy.”- Gary Hamel The buzz word of 2017 is...
Disruptors Rule – The Rise of Re Commerce

Disruptors Rule – The Rise of Re Commerce

The reason why it is so difficult for existing firms to capitalize on disruptive innovations is that their processes and their business model that make them good at the existing business actually make them bad at competing for the disruption. – Clayton Christensen...