The past few years have certainly seen some big changes in consumer behaviours! It helps to know which of these changes are going to be fleeting trends, and which are here to stay. In this article, we’ll have a look at retail adaptation...
We have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those advantages won’t mean much if we don’t do a great job with the basics of our business. Gerard Arpey There are a couple of key...
The Retail Doctor Academy (Staff Writer) The noble art of retail selling is an area that is surprisingly often overlooked. Fiction: Anyone can sell. Many retailers believe that every trained salesperson can engage the customer in a non-business approach, assess...
Success in retail hinges on staying ahead of the curve. Retailers today face a multitude of challenges, from shifting consumer behaviours and rising e-commerce competition to supply chain disruptions and evolving technological advancements. To thrive in this dynamic...
Only 3% of the average retailer’s annual payroll is spent on training activities each year. That’s significantly lower than the ‘best practice retail’ benchmark of 5%, which means that 2 in every 5 retail employees are not receiving the retail skills...
