Recognising Community as a Key Driver of Loyalty

Recognising Community as a Key Driver of Loyalty

At Retail Doctor Group, we’ve always maintained that one of the core aspects of loyalty behind being a “Fit for Business™” retailer is the ability to recognise community as an integral part of what drives that loyalty. Consumers want to do good. They...
Retail Doctor Academy | How Effective Are Your Salespeople?

Retail Doctor Academy | How Effective Are Your Salespeople?

The Retail Doctor Academy (Staff Writer) The noble art of retail selling is an area that is surprisingly often overlooked.   Fiction: Anyone can sell. Many retailers believe that every trained salesperson can engage the customer in a non-business approach, assess...