Have you ever asked an owner or manager of just about any business what the biggest challenge to managing their business is?’ Our experience is that the majority will answer ‘the people’. Yet it is often this crucial investment that we overlook by either over managing...
You made it through the holiday trading period and might be sighing from relief. But it’s not enough to hope for the best – start planning stock levels now for a successful 2022. “Well have you heard about the great crusade? We ran into millions, but nobody got paid.”...
Wow, who would have thought that the beginning of 2022 could be worse for retailers than the last two years? It turns out that with reduced retail traffic, which equates to unofficial lockdowns, supply issues abound in many categories and no government assistance...
By Brian Walker CEO, Retail Doctor Group If people believe they share values with a company, they will stay loyal to the brand.” – Howard Schultz Channel thinking has become more passé as time goes by. Retailers have travelled swiftly from multichannel, omnichannel,...
As we move into 2022, the question on every retailer’s lip is, “What do our customers want this year?” Consumer behaviour has been on a rollercoaster for the past two years, with more twists and turns than Harry Potter. There are some expected trends, such as the...
